Job Opportunities at Shanti

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Title:                Program Manager
Department:      LifeLines Breast Cancer Program
Reports To:      Executive Director
Status:              Full-Time, Exempt
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Shanti is seeking a full-time Program Director to administer the LifeLines Breast Cancer Program. LifeLines is a program at Shanti, dedicated to enhancing the quality of life, improving the well-being, and promoting the independence of low-income and underserved women and men with breast cancer.

Primary Duties

 Leadership and Supervisory Responsibilities:

• Provide leadership, supervision and direction to 6-8 staff members and interns who support approximately 300 women with breast cancer annually.
• Select, train, and provide development opportunities, performance appraisal and counseling to managers.
• Provide guidance to managers in supervising their staff as well as final approval on development opportunities and performance appraisals.
• Participate in Shanti’s Directors Team.

Program Design, Implementation, and Evaluation

• Strategically design program goals and objectives with time specific output and outcome measures with achievable deliverables. 
• Maintain and build upon current services to enhance services to women and men with breast cancer.
• Evaluate program outreach and services through existing quantitative and qualitative measurement tools.
• Partner with research institutions to evaluate services, quality of life, and health status of clients.

Development Oversight

• Build and maintain relationships with government organizations, funding agencies, and individual donors.
• In collaboration with Shanti staff, maintain grants calendar and write proposals, with the goal of bringing in $550,000 a year.
• Manage multiple grants and city contracts with SF DPH and the Mayor’s Office.  
• In collaboration with the Executive Director, negotiate contract deliverables and financials with the city.
• Monitor and report on benchmarks, deliverables, and successes of the program through monthly reports, annual evaluations, and site-visits.

Fiscal Management

• In collaboration with the Executive Team and Board, develop an annual strategic program budget.
• Maintain financial compliance of all grants and contracts.
• Track and monitor program budget through monthly variance reports, in collaboration with Shanti fiscal staff.
• Provide program managers with timely budgetary information that relates to their projects.

Community and National Outreach

• Direct outreach initiatives including community events, in-services, collateral development and dissemination, as well as online presence.
• Build and maintain formal collaborations with social service agencies and hospitals to increase effective service delivery and avoid service duplication.
• Participate in community collaborative breast cancer organizations.
• Prepare and submit abstracts and manuscripts for publication and conferences.
• Present program results at local and national conferences, the SF Health Commission, award ceremonies, staff meetings, and quarterly Advisory Group meetings.

Secondary Duties

• Receive, manage, and resolve client grievances and complaints.
• Participate in agency fundraising  and volunteer training activities.
• Participate in agency functions and meetings as appropriate.
• Consults with agency staff from other departments as needed to ensure quality services for client caseload.
• Other duties as assigned.

Requirements

• MA/MS in health services, anthropology, social work, public administration,  public policy or related field;
• Two to three years experience managing a direct services program;
• Experience in grant writing and grants management
• Some experience preferred in behavioral health or mind-body medicine;
• Excellent presentation and writing skills;
• Prefer some experience working with women living with breast cancer;
• Sensitive to the diversity of San Francisco’s communities, including but not limited to issues of homelessness, sexual orientation, gender, language, spirituality and culture.

Shanti is an equal opportunity employer