Providing compassionate care, community, and connection in this critical time of need.

Shanti Project and Pets Are Wonderful Support (PAWS) are providing essential services and expanding their outreach to serve even more San Francisco residents in this critical time of need.

If you are interested in learning more about our COVID-19 Emergency Response Volunteer (CERV) Program, please visit To help make all this work possible, please consider making a gift of financial support.

Shanti Project Updates

Ongoing Essential Services Include:
  • Care navigation
  • Peer support
  • Delivery of medication
  • Clients and volunteers can call care navigators and other Shanti staff as usual to receive support. If you are unsure who to reach out to, please feel free to reach out to a program director. View Staff Directory >>
Service Modifications
  • Physical offices remain closed until further notice
  • Non essential services, including Groups, Activities, and non-essential in-person appointments are suspended

City of San San Francisco & Shanti Project COVID-19 Emergency Response Volunteer (CERV) Program

In partnership with the City of San Francisco, Shanti Project launched the CERV Program to provide one time or occasional practical support to older and vulnerable adults who are strongly advised to limit outdoor exposure during the coronavirus pandemic. More information about how to get involved or support this program is available at

PAWS Updates

Ongoing Essential Services Include:
  • Delivery of pet food and supplies to hundreds of clients across the city
  • Emergency pet fostering and boarding
  • Accessible veterinary care, including financial support, transportation, and care coordination
  • Dog walking services via PAWS Pet Assistance Volunteers for our clients with limited mobility
Service Modifications
  • Offering pet food and supplies pickup on an appointment basis (clients can call care navigators to schedule a pickup)
  • PAWS offices are closed until further notice (except for scheduled appointments)
  • Group dog washes at Pet Food Express remain suspended until further notice
  • PAWS Ask-the-Vet services suspended until further notice
Questions/Need for Care Navigation?
  • Clients with last names beginning with letters A-J, please contact Ali Sutch: or 415-265-9208 (call or text).
  • Clients with last names beginning with letters K-Z, please call Raquel Bernaldo or 415-815-8244 (call or text).
  • Other questions, contact Katherine D’Amato, PAWS Program Director at or 415-625-5202.

PAWS Service Expansion

  • PAWS is partnering with Fully Belly Bus to provide free pet food days to homeless and marginally housed individuals
  • PAWS is adding pet food deliveries to clients in high-risk groups who are advised to stay home

Ways to Help

Be an Emergency Volunteer

Join Shanti and the City of San Francisco’s Department of Disability & Aging Services as as a volunteer in the COVID-19 Emergency Response Volunteer (CERV) program.

Learn more at

Provide a Gift of Financial Support

In this critical time of need, your gift can really make a big difference.

Donate online: 

Help spread the word about Shanti/PAWS & CERV.

Share the CERV webpage 

  • On NextDoor
  • On Facebook, Twitter, Instagram
  • Tell your friends/network