PROGRAMS & SERVICES

Our holistic services aim to support the needs of individuals facing systemic inequities and barriers to care.

Shanti’s key services include care navigation, case management, client advocacy, emotional and practical support, health and wellness activities, one-on-one volunteer support, and community-building events and activities. More details about our programs follow.

Shanti’s HIV Programs exist to ensure that the most underserved people living with HIV and/or HCV in San Francisco receive the compassionate support they need to feel empowered and worthy, so they are better able to manage all aspects of their health. Rooted in compassion, our HIV Programs offer nonjudgmental support and harm-reduction strategies, affirming each client’s sense of agency about their well-being. Our continuum of services allows individuals to connect with one another and access much needed medical and safety net resources. Our HIV Programs serve more than 300 clients annually.

Our Margot Murphy Women’s Cancer Program mitigates the barriers that women face after a cancer diagnosis. Our multilingual and culturally competent services empower women with cancer—especially women of color with low incomes—to overcome linguistic, social, and financial obstacles to accessing, maintaining, and completing treatment and transition into survivorship. This program was launched in 2001 as the Breast Cancer Program and expanded in 2015 to serve women diagnosed with any type of cancer. More than 200 clients in this program receive intensive care navigation each year; approximately 300 more clients have completed active treatment and remain enrolled in the program to access survivorship support and remain connected to their care navigators should needs arise.

The LGBTQ+ Aging & Abilities Support Network (LAASN) addresses the social isolation as well as emotional, behavioral, and health challenges faced by LGBTQ+ older adults and adults with disabilities. The goal of this program is to reach all these individuals with recognition and support for who they truly are, so they feel valued and empowered to vibrantly contribute to their community. LAASN was created in 2016 to respond to the growing population of LGBTQ+ older adults and a greater demand for support services. The program currently serves approximately 100 clients and is endeavoring to expand its reach to serve more individuals in our community.

Launched in 2015, Shanti’s Peer Advocate Care Team (PACT) serves the residents of Potrero Hill Terrace and Annex who must balance the complex realities of living in poverty with multiple day-to-day stressors, while navigating all the physical, emotional, and social changes that will come with the vast redevelopment of their community over the next 10-15 years through the HOPE SF initiative. PACT’s main responsibility and obligation is to be with residents, to listen to their concerns, and create pathways for them to be heard by the City and the developers; to keep residents informed of relocation timelines and processes; and in general, to help residents be stably housed. To us, housing stability is more than just eviction prevention, but is also a sense of belonging.

Our Pets Are Wonderful Support (PAWS) Program keeps people and their animal companions together in the face of poverty and other hardships that threaten to separate them. We believe that no one should have to make the difficult choice of caring for themselves or caring for their beloved companion animals. We provide free comprehensive support services for companion animals of older adults and individuals living with disability or illness. Key services include our pet food and supply bank, veterinary care, and care navigation. This program was created as its own agency in 1987, after volunteers at the SF AIDS Food Bank discovered clients were using their own food to feed their pets. In 2015, the organization merged with Shanti as one of its core programs.

Shanti’s Veterinary Mental Health Initiative (VMHI) was launched in 2021 because veterinarians and veterinary technicians are currently an underserved population with regards to mental health care and support. They can struggle with high rates of anxiety, depression, and suicidality as professions, in addition to other mental health diagnoses. To address this need, VMHI offers support groups and one-to-one support sessions.  Since the launch of this VMHI, we have directly engaged with more than 200 veterinarians and veterinary technicians from across the U.S. and Canada.