PACT reduces isolation, stress, and anxiety among residents of Potrero Terrace and Annex as we help them to prepare for their housing to be rebuilt into a mixed-income community.

The Shanti PACT Program is the most recent translation of Shanti’s Model of Peer Support to serve residents of Potrero Hill Terrace and Annex who have to balance the complex realities of living in poverty with multiple day-to-day stressors, while navigating all the physical, emotional, and social changes that will come with the vast redevelopment of their community over the next 10-15 years through the HOPE SF initiative (

Using our highly relational, place-based and client-centered care navigation and peer support model PACT provides 1-on-1 and group-level support services including:

  • Relocation readiness among residents to maximize return to rebuilt units.
  • Housing stabilization through education, advocacy, and access to emergency eviction prevention resources.
  • Community stewardship based on active listening and compassionate presence that is non-judgmental and non-directive.
  • Health and wellness services for residents struggling with chronic illnesses and conditions.

For more information about PACT, please contact Alyssa Nickell, PhD, Director of Research and Program Development, at (773) 573-4898 or by email.