PAWS CLIENT SERVICES

We offer the following services for our PAWS clients.

Pet Food Bank

The PAWS Pet Food Bank distributes approximately 80,000 cans of pet food, nearly 30,000 pounds of dry pet food, and more than 16,000 pounds of cat litter each year. The Pet Food Bank is located at the PAWS office and provides clients with a supplemental allotment of regular and prescription/specialty pet food, litter and a variety of pet supplies (e.g., toys, treats, collars, leashes, carriers/crates, etc.) Clients’ orders are specifically tailored to their needs including special diet pet food. Many of our clients are unable to come to the Pet Food Bank due to their disability. PAWS volunteers deliver food and supplies to all of our homebound clients.

Veterinary Services

Ask the Vet: Ask the Vet consultations, held at the PAWS office, offer clients an opportunity to consult with one of the PAWS volunteer veterinarians on a variety of pet health issues.

Preventative Veterinary Care: Clients receive one free Annual Wellness Exam per pet each year. This free exam is only available through SPCA–Pacific Heights campus and covers a general exam and vaccinations. Clients with senior pets are eligible for two free annual check-ups.

Comprehensive and Emergency Care: Clients receive $200.00 in financial assistance each calendar year toward veterinary expenses. Financial assistance covers ER visits, bloodwork, and prescription medications. It does not cover over-the-counter items such as food, supplements, toothpaste, shampoo, nail-trimming, flea or heartworm preventatives. Financial assistance can also be used for annual wellness exams at veterinarians other than SPCA–Pacific Heights campus. Financial assistance, of $200.00 per year, is renewed each January and does not carry over from year to year. A limited amount of emergency funding for life-threatening situations such as urgent surgeries, x-rays, ultrasounds, or dental procedures is also available to clients. Emergency funds are approved on a case-by-case basis.

In-Home Services

PAWS provides many in-home support services to help clients care for their pets. These services, provided primarily by PAWS volunteers, enable clients to focus on their own health and well being while keeping their pets healthy and properly socialized. The following services are available to active PAWS clients who are physically unable to perform pet care tasks without assistance.

In-Home Cat Care: Litter box maintenance, feeding and administration of medication and/or fluids.

Dog Walking: Regular walks, exercise and socialization as needed.

Transport: Transportation to and from veterinary and/or grooming appointments.

Emergency Foster Care: For client emergency situations, such as severe illness, hospital and rehab stays, incarceration and housing emergencies crises.

Dog Wash & Nail Trimming Services

PAWS provides dog washing and nail trimming services, which are essential to the health and well being of clients’ pets–services that most clients might not be able to afford and/or be able to perform on their own.

Nail Trimming: PAWS offers Nail Trimming on select Saturdays during Ask the Vet clinics. See the Client Calendar for the schedule of Ask the Vet Clinics.

Full-service Dog Wash at Pet Food Express: A full-service dog wash, hosted by Pet Food Express at their Market Location, is offered to clients. Services are provided by individual and group volunteers. Shampoo, towels and brushes are available free of charge. See Client Calendar for Dog Wash schedule.